Lesson 5: Communication Skills in the Workplace



Lesson 5: Good Communication at Work

The purpose of this lesson is to examine good communication skills at work. So far the lesson in this unit have included a variety of communication strategies: understanding body language, using proper language in the right context, and developing active listening skills.

Subject Links                                                     Media links
Lesson 5 Teacher guide Unit 1_Lesson5_Teacher
Activity 1: Good Communication at Work Communication Skills-Student
Lesson 5: Assessment form Lesson 5-assessment

Note: We suggest that you encourage students to access websites and videos online when it is possible. MP4s of videos are available for students who have no internet access at home or for teachers with poor internet access in school. MP3 podcasts of student stories and video transcripts are also available. These podcasts encourage students to practice reading independently and work on their fluency.

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