IET Learner Experience

This checklist covers actions to ensure learners are oriented to the expectations of the IET, connected with supports and wrap-around services to help them succeed, matched with a college and career navigator to help them beyond the IET, engaged in instruction and training that motivates them to complete, and are served equitably according to their needs.

Part III. Learner Experience

Use this checklist and the linked resources to plan for a comprehensive recruitment, intake, and orientation process; to incorporate strategies to support motivation and retention; and to identify and provide wrap-around services to help learners persist.

Determine learner eligibility requirements for supportive services.

Identify and secure access to student supports needed for success.

Identify and support any technology needed for success in the IET, ensuring all learners have appropriate and easy access to what they need.

Identify a college and career navigator.

Develop plans for employment placement.

Create plans for learner retention.

Develop learner follow-up plans to identify post-IET needs and to record successes.

Additional Resources

See also these featured resources that provide a more holistic approach to supporting the learner experience though program design, wrap-around services, and inclusive instruction.

New England Literacy Resource Center

The New England Literacy Resource Center (NELRC) was established in 1994 through an inter-state agreement signed by the governors of the six New England states. The mission of the NELRC is to strengthen adult literacy services in our region through sharing and collaboration among professional development providers, practitioners and policy-makers. Check out their webinars, resources, and professional development for inclusive adult education programs.


Integrated Education and Training: Implementing Programs in Diverse Contexts

Read through the case studies in this report, Integrated Education and Training: Implementing Programs in Diverse Contexts, which includes a report on our PluggedInVA model. This 2017 report was developed by the National College Transition Network, a part of World Education, Inc.


TEAL Center Fact Sheet on Universal Design for Learning

This TEAL Center Fact Sheet provides guidance and strategies on implementing Universal Design for Learning (UDL) principles in adult education programming and instruction to help ensure inclusive design for all learners.


CAST Universal Design for Learning Framework

Check out the CAST Universal Design for Learning Framework for learning. The UDL Guidelines are a tool used in the implementation of Universal Design for Learning, a framework to improve and optimize teaching and learning for all people based on scientific insights into how humans learn. The UDL Guidelines can be used by educators, curriculum developers, researchers, parents, and anyone else who wants to implement the UDL framework in a learning environment. These guidelines offer a set of concrete suggestions that can be applied to any discipline or domain to ensure that all learners can access and participate in meaningful, challenging learning opportunities.